Privacy Policy | Living In Recovery

Effective Date: January 1, 2025

Living In Recovery, LLC ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you interact with our services.

1. What Personal Information is Collected: We collect personal information through our services, which may include:

Contact Information: Name, address, email address, phone number.
Health Information: Information related to your treatment and health history, protected under the Health Insurance Portability and Accountability Act (HIPAA).
Payment Information: Billing details and payment methods.
Technical Information: IP address, browser type, and interaction with our website.

2. How Personal Information is Used:

To provide and manage treatment services.
To process payments and manage billing.
To communicate important updates and information related to your care.
To improve our website and services.
To comply with legal and regulatory obligations.

3. Who Personal Information is Shared With:

Internal Staff: Only authorized personnel involved in your care.
Service Providers: Third parties assisting with billing, IT support, and administrative services, who are bound by confidentiality agreements and HIPAA regulations.
Legal Obligations: Government or regulatory bodies when required by law.

4. SMS Consent: Your consent to receive SMS communications from Living In Recovery, LLC is solely for purposes related to your care and services. SMS consent is not shared with third parties for marketing purposes.

5. Access to Privacy Policy: This Privacy Policy is easily accessible:

By providing my phone number to Living In Recovery, LLC, you agree and acknowledge that Living In Recovery, LLC, may send text messages to your wireless phone number for updates related to substance use treatment, recovery support educational programs, upcoming appointments, billing and account notifications. Mobile opt in, SMS consent or numbers for the purpose of SMS are not shared with any third parties. Information obtained as part of the SMS consent process will not be shared with third parties.

If you have consented to receive text messages from Living In Recovery, LLC, you may receive text messages related to substance use treatment and recovery support educational programs. Below is an example:

1. Good morning Sarah, This Living In Recovery, LLC, we wanted to give you a courtesy reminder of your scheduled appointment tomorrow at 9 CST, please give us a call back at 1-512-201-4058 or reply to this message to reschedule.

Standard Messaging Disclosures

Message and data rates may apply

Message Frequency: SMS frequency will be between 5-1000 messages daily company wide.

You can opt-out at any time by texting “STOP”. Reply “Start” to opt in to receive text messages again.

For assistance text “HELP” or visit our Privacy Policy and SMS terms and conditions. www.livinrecovery.org/privacy-policy

6. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

7. Contact Information: If you have any questions about this Privacy Policy or how your information led, please contact us at:

Living In Recovery, LLC
chernandez@livinrecovery.org

512-201-4058

By using our services, you agree to the terms outlined in this Privacy Policy.